...of phone calls yesterday, had us accused of having had the lady in Norfolk's phone cut off!
Several calls later...dear BT agreed we couldn't have done, as we don't own the number...and heaven forfend they got things wrong.
It seems they have our ownership of the line starting the 16th(as advised by us)...and we will have a completely new number(as she's taking the old with her), so no hint of ownership of the old. They are saying it had to come from Norfolk...they wouldn't have done anything on the say so of someone not listed as owning the number, and would've written warning of the impending cancellation. Who knows what to believe!
In amongst these conversations we have been given some slightly (still to be confirmed) good news though. It seems our lady of Norfolk is now looking forward to moving on the right date...having been advised how much it would cost her not to.
Hopefully by next weeks Friday evening we'll know, and be happily emptying boxes...though my husband tells me we are eating out!